History


Tempo Time was established in 1985 by George Messer and originally operated out of Mississauga, ON. In 2015 Tempo Time was purchased by the Chervin family of companies and moved its offices and warehouse to Waterloo, ON. Tempo Time is dedicated to providing quality time pieces to the Canadian market through retailers located across the country. Over the years, Tempo Time has become the Canadian distributor for some well-known brands such as Rhythm, Schneider, Howard Miller and Hermle. We sell to many types of retail stores including Jewellery stores, gift shops, and furniture stores. Our products are well received by home owners and those looking for unique gifts. We also provide our items to the service award industry. We are committed to offering you quality product at fair prices and exceptional customer service.

Mission Statement:
We have committed ourselves to Honour God, Satisfy our Customers, and Improve our Company

Policies


PAYMENT POLICY
All opening orders must be prepaid. Upon credit approval Temp Time offers Net 60 terms. Tempo Time accepts the following forms of payment:
Company Cheque, Visa, MasterCard, AMEX, PayPal, and E-Transfer
Mailing Address – For Cheque
Tempo Time Inc.
20 Benjamin Road
Waterloo, ON
N2V 2J9


SHIPPING POLICY
All orders are normally shipped within 2-3 business days.
CARRIERS
We use the following carriers to deliver our orders:

  • UPS
  • FedEx

ORDER TRACKING
If a tracking number is provided by the shipping carrier, we will update your order with the tracking information.
SHIPPING RATES
Tempo Time is committed to finding you the best shipping rate. The rate charged for the shipping of your order is based on the items and/or weight of your products, and your location. If you would like to know the shipping costs before your order is shipped, please note this on your order.


BACK ORDERS
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available, we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.